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AutoMotor.AI

Legal

SMS Terms & Conditions

Last updated June 23, 2026

These SMS Terms govern the text-messaging program operated by Viom Global Inc. (“AutoMotor.AI,” “we,” “us”) at toll-free number (888) 588-2164. By providing your mobile number and opting in, you agree to these terms.

1. Program description

When you opt in, AutoMotor.AI sends you text messages related to the used-auto-parts request you started with us. Message types include:

  • Quote and part-availability updates
  • Callback requests and confirmations
  • Appointment / call reminders
  • Customer-support replies and order/fulfillment updates

This is a transactional and customer-care program — not a marketing/promotional blast list.

2. How to opt in

You opt in by submitting a form on our website (chat intake, callback request, quote, or contact form) with your mobile number and checking the SMS consent box, or by texting us first. Consent is not a condition of purchasing any goods or services.

3. Message frequency

Message frequency varies based on your activity and request (for example, replies to your questions, quote updates, and reminders). You will not receive recurring marketing blasts.

4. Cost

Message and data rates may apply. AutoMotor.AI does not charge for the messages, but your mobile carrier's standard rates apply. Check your plan for details.

5. Opt out — STOP

Reply STOP to any message to unsubscribe at any time. You'll receive one confirmation message and then no further texts unless you opt in again. You can also reply UNSTOP or START to resubscribe.

6. Help — HELP

Reply HELP for help, or contact us at support@automotor.ai or (888) 588-2164.

7. Carriers & delivery

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to your carrier's network availability. Supported US carriers include AT&T, T-Mobile, Verizon, and others.

8. Privacy — your mobile data is not sold or shared

No mobile information (including your phone number and SMS opt-in) will be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. Phone numbers collected for SMS are used only to deliver the messages described above and are handled per our Privacy Policy. We share information only with service providers (e.g. our messaging platform) strictly to operate the program.

9. Eligibility

You must be the account holder or authorized user of the mobile number you provide, and at least 18 years old. Do not provide a number that is not yours.

10. Changes & contact

We may update these SMS Terms; the “Last updated” date reflects the latest version. Questions? Email support@automotor.ai or call (888) 588-2164. Program operated by Viom Global Inc., 8 The Green, Suite 10231, Dover, DE 19901.

Questions? Email legal@automotor.ai or see our contact page.